Privacy Policy

    Last updated: January 2025

    1. Introduction

    Welcome to JobSave.app ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job application tracking service.

    This service is operated from Norway, and all data processing is subject to Norwegian and European Union data protection laws, including the General Data Protection Regulation (GDPR).

    2. Information We Collect

    Personal Information

    We collect information that you provide directly to us, including:

    • Name and email address
    • Account credentials
    • Job application data (company names, positions, dates, notes)
    • Resume and cover letter files
    • Payment information (processed securely through Stripe)

    Automatically Collected Information

    When you use our service, we automatically collect:

    • Device information and browser type
    • IP address and location data
    • Usage data and analytics
    • Cookies and similar tracking technologies

    3. How We Use Your Information

    We use your information to:

    • Provide, maintain, and improve our services
    • Process your transactions and manage your subscription
    • Send you technical notices, updates, and support messages
    • Respond to your comments and questions
    • Analyze usage patterns to improve user experience
    • Detect, prevent, and address technical issues and fraud
    • Comply with legal obligations

    4. Data Storage and Security

    Your data is stored on secure servers within the European Economic Area (EEA). We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

    We use industry-standard encryption for data transmission and storage. Payment information is processed through Stripe and is never stored on our servers.

    5. Your Rights Under GDPR

    As a user in the EEA, you have the following rights:

    • Right to Access: Request copies of your personal data
    • Right to Rectification: Request correction of inaccurate data
    • Right to Erasure: Request deletion of your personal data
    • Right to Restrict Processing: Request limitation of data processing
    • Right to Data Portability: Receive your data in a structured format
    • Right to Object: Object to processing of your personal data
    • Right to Withdraw Consent: Withdraw consent at any time

    To exercise these rights, please contact us at the email address provided below.

    6. Data Sharing and Disclosure

    We do not sell your personal information. We may share your information with:

    • Service Providers: Third-party vendors who perform services on our behalf (e.g., Stripe for payment processing)
    • Team Members: If you use our Teams feature, data is shared with designated team members
    • Legal Requirements: When required by law or to protect our rights
    • Business Transfers: In connection with a merger, sale, or acquisition

    7. Cookies and Tracking

    We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

    8. Data Retention

    We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it by law.

    9. Children's Privacy

    Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

    10. International Data Transfers

    Your information is primarily processed and stored within the EEA. If we transfer data outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

    11. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

    12. Governing Law and Jurisdiction

    This Privacy Policy is governed by and construed in accordance with the laws of Norway. Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Norway.

    13. Contact Us

    If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through our support center at:

    https://gobuildwithfrank.tawk.help/